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Give us a call

07570 793 113

07570 793 113
info@littlehedgehog.co.uk
Terms and Conditions
When hiring bouncy castles, it is the responsibility of the person renting the inflatable to ensure that ALL possible safety steps are taken to avoid injury or damage to the inflatable.

Before setting up your inflatable, please carry out the following prior to delivery
* Please ensure that the area in which the inflatable is to be set up is clear of any hazards (toys, sharp objects, bricks, stones, garden waste, clothes lines etc.)

* We will not leave our inflatables in gardens where there are animal droppings as this constitutes a serious Health and Safety risk to ourselves and the children using it. If you have a dog or any other pets, please ensure the garden is completely clean before we arrive.

* Please ensure the access route to the garden is completely clear (e.g. narrow alleyway, stairs etc.)

* If access to the garden is gained through the house, please ensure the route is completely clear (toys, furniture etc.) leaving us as much room to manoeuvre as possible.

* Please let us know prior to delivery if the garden is difficult to access (e.g. narrow alleyway, stairs etc.)
On receipt of your bouncy castle, please remember
* No food, drink or chewing gum on or near the inflatable.

* No children with face paint, silly string, streamers or party poppers on or near the inflatable as these are very difficult to clean and can cause permanent staining.

* No-one over the specified age limit should use the inflatable as this can result in damage to the inflatable, serious injury and will invalidate the insurance.

* Children must be supervised by a responsible adult at all times.

* Climbing, hanging or sitting on walls is dangerous and must not be allowed.

* Ensure the inflatable is not overcrowded, and limit numbers according to the age and size of children using it. If children are colliding it is too crowded.

* Do not allow large and small children to use the inflatable at the same time.

* Always ensure children do not push, collide, fight or behave in a manner likely to injure or cause distress to others.

* Do not allow anyone to bounce on the front safety. The step is there to assist users in getting on or off.

* No smoking on or near the inflatable.

* No barbeques near the inflatable.

* All shoes, glasses, jewellery, badges must be removed before using the inflatable.

* Do not allow anyone to be on the inflatable during inflatable during inflation or deflation as this is dangerous.

* No pets, toys or sharp instruments to be allowed on or near the inflatable.

* No one with a history of back or neck problems is allowed on the inflatable as indeed anyone who is feeling unwell.

* Ensure users do not attempt somersaults on the inflatable.

* Ensure users are clothed appropriately and that nothing can fall out of their pockets.

* Do not play around the entrance or exit of the inflatable.

* Children using a bouncy castle should be no taller that the side walls.

* The inflatable should not be used if it becomes wet. If no shower cover is fitted and in the event of rain, the inflatable should not be used. After rain the inflatable should be dried off with a towel before use resumes.

* Do not allow water pistols or hosepipes on or near the inflatable. We expect the inflatable to be dry on collection (unless it is raining!)

* Ensure that the vent on the side of the blower is kept clear at all times.

* The inflatable will be secured with metal stakes, rope and/or sand bags. Please inspect the inflatable at regular intervals during use to ensure it remains fully secured at all times.

* In the event of high winds the inflatable should not be used and the fan should be switched off immediately.

* In the event that the fan stops working and/or the inflatable starts do deflate, please ensure all users get off the inflatable immediately. Check the plugs and fuses and make sure the fan tube or deflation tube/zip has not come undone or something has not blown onto and is obstructing the fan. If you are unable to locate the source of the problem please contact us immediately.

* Keep children away from the fan and the electrical socket it is plugged into at all times.

* We expect to collect our inflatables in the same condition as when delivered. If the inflatable is collected in a dirty or damaged condition, the hirer will incur an additional charge
Soft Play Hire
* The Ball Pool should be limited to no more than 5 children at any one time. It is the responsibility of the supervising adults to reduce that number accordingly if particularly young children are in the Pool with older ones.

* Although the Soft play equipment and Balls from the Ball Pool are cleaned after every event it is recommended that supervising adults discourage children from placing balls in their mouths for hygiene purposes.

* Particular care should be taken when younger children and toddlers are exiting the Ball Pool to ensure no accidents occur. Diving/ Jumping into or Standing on the side of the Ball Pool MUST NOT be allowed.

* Socks MUST be worn at all times during play.

* No face paints or other coloured objects like silly string is allowed near the Soft play equipment.

* No food , drink or chewing gum is to be allowed on or near Soft play equipment.

* Bouncy Apple Soft play accepts no responsibility regarding photography of children using the Soft play equipment.

* Safety mats MUST always be used under Ball Pool and all Soft play items.

* Soft play equipment MUST NOT be thrown and Ball Pool should not be moved once set up.

* It is the responsibility of the hirer to ensure that, once set up, due care and attention is given to avoid damage to the Soft play equipment.

* Soft play equipment is for Pre school children up to and including the age of 6 years.

* There must be a minimum of 2 responsible adults (over the age of 18) supervising children at all times.

* To comply with insurance regulations responsible adults must not be under the influence of alcohol or drugs when in charge.

* Where smaller children are using the equipment i.e. as young as 1 year old we strongly recommend that there are more than 2 adults supervising them at all times.

* It is the supervising adults responsibility to ensure that the equipment does become too over crowded.

* There must be at least 2 adults supervising the children at all times, preferably more when there are over 10 children playing, as a ratio you should ensure that there is 1 supervising adult for every 5 children.

* Shoes must be removed, as should any jewellery, glasses, sharp objects and any items from pockets before entering into play.

* There must be No smoking or barbecues near the Soft play equipment.

* For safety reasons no water or Bubbles should be sprayed/blown onto Soft play equipment.

* Equipment is predominantly for indoor use unless by special arrangement.

* Under exceptional circumstances where equipment is allowed outside it must be sited on grass and the ground sheet must be used.

* In the event of bad weather the equipment must be covered immediately, or taken inside to prevent weather damage.

* It is responsibility of the hirer to find a suitable site, i.e. flat, well drained, clear from glass etc and in a clean / hygienic area if an outdoor event is being arranged. PLEASE NOTE: WE CANNOT SET UP EQUIPMENT IN PUBLIC HOUSE CAR PARKS, due to the risk of broken Glass.
Didicar Hire
* The use of didicars is only permitted on hard, flat, smooth surfaces. Riding on slopes, rough or uneven surfaces is trictly prohibited. This is in line with manufactures guidelines.

* Didicar should not be ridden on public roadways, near any traffic or moving vehicles.

* Strictly only one child/person can ride the didicar at one time.

* Didicars are suitable from 3 years and up, children must be supervised by an adult, especially children under 5 years.

* Didicars can take passengers up to 90 kg in weight (14st) when used on hard, flat, smooth surfaces. On certain laminate or wooden floors, heavier weights may potentially mark the surfaces with the rear wheels.
Disclaimer
* Please note that all persons using our inflatable(s) do so at their own risk. The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.

* The above guidelines are for the safety af all people using our equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. Our company cannot accept any responsibility for any injury caused to anyone using our equipment.
Cancellations
* Refunds of deposit (£15) are not available, however, if you wish to re-arrange your booking, please notify Little Hedgehog within 48 hours of your event. Bad weather policy. In the unfortunate event that there is bad weather, we do not offer refunds of deposit (£15). However we will be more than happy to re-book your castle at no extra cost.
Disclaimer
* Please note that all persons using our inflatable(s) do so at their own risk. The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.

* The above guidelines are for the safety af all people using our equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. Our company cannot accept any responsibility for any injury caused to anyone using our equipment.
Peace of mind
© Copyright 2017 Little Hedgehog